Now defending disputes on Shopify Payments, Whop and PayPal. See integrations
Ethoca and Verifi official partner

Keep your payment
processor alive

We catch disputes as alerts — hours before they become chargebacks — match each one to the exact order, and refund it automatically. The chargeback never lands on your ratio.

Connects in under a minute. No card, no contract, no monthly fee.

app.tryrecoup.io
OverviewAcross 3 connected stores
7 days30 daysAll time
1,284Alerts handled
0.18%Dispute rate
94%Auto-matched
$41,920Chargebacks avoided
Dispute rate Recoup connected
1 MarToday
SourceMatched orderAmountStatus
Ethoca#1042 · •••• 4242$49.95Refunded · prevented
Visa RDR#1041 · •••• 4242$129.00Refunded · prevented
Ethoca#1038 · •••• 1881$84.50Refunded · prevented
CDRN2 orders match$29.00Needs review

Defending disputes for merchants on

Shopify PaymentsWhopPayPalStripeSlack
Why the rate matters

Your processor is counting, not forgiving

Cross 0.65% at Visa or 0.9% at Mastercard and you are in a monitoring programme — fines, a rolling reserve, and eventually a closed account.

Recoup connected 0.18%dispute rate today

Your rate, after we connect

Refunded inside the alert window, so it never counts.

The gateway stays open

Below the monitoring thresholds, across every network.

Ethoca alert$61.00 •••• 4242 · BIN 424242 · 12 May 04:33
#1038$61.00 · •••• 1881✕
#1041$61.00 · •••• 4242✓
#1044$61.00 · •••• 0004✕

One alert, one order

Three look alike. Only one is the card that was charged.

Refund automatically
Ceiling$200
$0$200$500+
$49.95Refunded automatically
$340.00Held for you

You set the ceiling

Above it, we ask. Off entirely until you turn it on.

How it works

Three steps, then it runs itself

1

Connect

One click of OAuth. No code.

2

Detect

The moment a cardholder queries a charge.

3
Refunded·prevented

Prevent

Matched and refunded inside the window.

Both halves

Prevention first, representment behind it

Most tools do one. We do both.

 RecoupAlert servicesDoing nothing
Stops the chargeback being filed✓✓✕
Protects your dispute ratio✓✓✕
Fights the ones that get through✓✕✕
Matches alerts to real ordersYour live ordersOften left to you✕
Monthly feeNoneOftenNone

Prevent the ones you would lose. Fight the ones you can win.

Integrations

Plugs into what you already use

EthocaMastercard alerts
Visa RDRVisa alerts
CDRNVisa US alerts
Shopify PaymentsDisputes & orders
WhopAccess logs
Gmail & IMAPCustomer thread
HelpdesksSolvias, CommSlayer
SlackAlerts to your team
Partner APIAgencies & platforms
PayPalComing soon
StripeComing soon

Get your rate under control

Connect your store and the next alert is matched and handled — inside the window, under your rules.

No card, no contract, no monthly fee.

0alerts handled
0dispute rate
0chargebacks avoided